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Rated: Excellent on Trust Pilot 
Five stars on Google.

Please see commentary below.....

David Swinbourne 

Retail Director

Boots Hearingcare

I asked Mark to work with some of our senior leaders across Retail as part of a wider plan to increase our business through development of our leadership capabilities. Mark spent time to understand our business in great detail before we even had an initial call and asked me some great questions to challenge my thinking of why I was taking this approach. He then had meetings with our leadership team, tailored based on our earlier discussions, from which we saw an initial spring…new thinking on old problems, challenging growth mindsets, increased energy. It also helped shape our leadership objectives both at a group strategy level and individually in the PDRs of the leaders Mark spoken with. I would strongly recommend Mark and the Encourage Coaching team to anyone looking to grow their business performance and give genuine development to their teams. At a time where there is such a focus on adapting operating models to new, post-pandemic conditions we cannot allow ourselves to undervalue the importance of leadership growth – it’s more important now than ever before.

Kevin Snowball 
Retail Director
Carphone Warehouse
* Review given whilst he was my line Manager

Mark shows a determination that proofs anything is possible when you have true belief and desire. He has a people quality that allows significant over performance through clarity of message and building a fun place to work. Mark has the ability to transform strategy into day to day actions and goals that allows teams to see the wood for the trees and deliver exceptional results, he has personal integrity that I have never seen before and believes in doing business in the right way. An all round great leader of people.

Andrea Summers
Customer Service Manager 
* Review given whilst I was her line Manager at Sofa Workshop

Mark is a rare example of a true visionary leader. I had the honour of working for Mark for the past 2 years and to say he changed my work life is an understatement. Mark has the powerful ability to connect with people and has thought me the importance of human connection in business, whether that be with a colleague or a customer. He has inspired and influenced both is immediate & wider team, through his caring and authentic actions, and has without a doubt made a lasting impact on many. As a leader Mark earns my highest recommendation & would be an asset to any company.

James Garrity
JGF Academy

Mark has supported me and my team with high performer sessions ensuring we stay clear on our goals and become the best version of ourselves consistently for our customers. During our time working with Mark we have increased revenue by 30%.

Ray Cruddas


Zyntec Utilities

'In a safe environment I have been able to gain real work life balance and clarity through implementing a series of simple approaches. I have personally benefited from Mark's patient and empathetic approach'.

Lee Sterry
Lee Sterry Sports Coaching

I have benefitted massively working with Mark through out lockdown. We have used the time to plan for an amazing year in 2021 as part of our 15th anniversary. I am grateful that Mark has stretched my thinking and helped remind me of our previous successes. He is on another level.

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